Pricing
Less than a day of a receptionist’s wages.
A one-off setup, then a flat monthly fee. Cancel with thirty days’ notice. No contract beyond the first month.
Essential
£99/month
+ £300 one-off setup
- Up to 300 call minutes a month
- One agent, one number
- Calendar booking and rescheduling
- Email summary after every call
- Full call transcripts, emailed daily
- Client portal with recordings
- Email support
Professional
£149/month
+ £300 one-off setup
- Up to 800 call minutes a month
- Multiple agents and call routing
- Everything in Essential, plus:
- CRM and practice-software integration
- Out-of-hours emergency triage
- Monthly tuning from your real transcripts
- Priority support
Agency
Revenue share
White label, under your brand
- Resell to your own client base
- Your name, your pricing, your margin
- We build and maintain every agent
- You keep the client relationship
- One monthly report across all accounts
Extra minutes are billed at 45p. Not sure which tier? Start on Essential and we will move you up if your volume needs it.
The awkward questions
What the price actually covers
What is the setup fee for?
Building the agent around your business rather than handing you a template. Your hours, services, prices, the questions you actually get asked, what must always reach a human, and the wording you want used. It also covers connecting your number and your calendar, and the tuning we do after the first week of real calls.
What counts as a call minute?
Time the agent spends on a live call, rounded to the second, not to the minute. A twenty second call that goes nowhere costs you twenty seconds. Calls that ring and are never answered by anyone are not billed, because there is nothing to bill.
What happens if I go over my minutes?
Nothing stops working. Extra minutes are billed at 45p, and if you go over consistently we will tell you to move up a tier rather than quietly billing you overage every month. If a month is unusually busy for an obvious reason, tell us.
Is there a contract?
No contract beyond the first month. After that, thirty days’ notice by email and it stops. We do not have a cancellation process designed to be annoying, and you are not asked to phone anyone to leave.
Do I pay before I know it works?
No, and you should not have to. Build one free on the demo page and talk to it. If you want a proper one on your own business, we build that before you pay anything.
Are there costs that are not on this page?
If you want the agent on a brand new phone number rather than your existing one, that number has a small monthly cost from the telecoms provider and we pass it on at cost. Everything else is the setup fee, the monthly fee and any overage minutes. There is no charge for changing the agent’s script, and no per-user or per-seat pricing.
Hear one before you spend anything.
Give us your website and we build an agent on your business in about ten seconds. Free, no card, no signup.